You finish a long shift and head home. Then the questions start. When does my pay land? Did anyone read my notes? Where did I write down that incident?
Many independent support workers spend more time on chasing and paperwork than they should. You give your best on every shift. Your admin should work as hard as you do.
CarerMarket Australia matches you with shifts that fit your availability, skills and location. You check in with a QR scan, write your notes in the app, and watch your earnings appear in your wallet.
We built CarerMarket in Melbourne with input from independent support workers and NDIS providers. We screen every worker against NDIS requirements during onboarding, and we explain clearly how and when you get paid.
Read on to see how the platform works for you and why workers choose us.
Waiting a week or more for pay.
You work today, and your money arrives much later.
Not knowing where your earnings sit.
You have no simple way to check what you earned and what is on its way.
Hunting for the next shift.
You scroll job boards and wait for callbacks.
Paper notes that go missing.
You write a note after a shift, and later you cannot find it.
Unclear steps after an incident.
You wonder where to report it and who sees it.
No voice.
You have no easy way to share how a provider treated you on the job.
You deserve better tools. That is why we built this platform.
Think of CarerMarket as a notebook, a time clock and a pay slip, all in your pocket. You open one app and find everything about your shifts.
Step 1: Sign up and complete onboarding
We screen you against NDIS requirements before we match you to any shift.
Step 2: Get matched
We review your availability, skills, and location, then connect you with a suitable shift.
Step 3: Check in with a QR scan
When your shift starts, you scan the shift-specific QR code. GPS confirms you are within 100 metres of the shift location. This creates a time-stamped record that protects you.
Step 4: Write your shift note
Record key details from the completed shift. The provider reads your note before approving.
Step 5: See your pay in your wallet
Once the provider approves your shift, your pay appears in your Worker Wallet. You withdraw to your bank account when funds clear.
Shifts that fit. We match you using your availability, skills, and location.
A clear view of your money. Your wallet shows your earned payments and activity.
Faster pay. After approval, we typically process payments within a couple of business days. Withdrawals usually follow shortly after, subject to standard processing conditions.
Proof you showed up. Your QR and GPS check-in records your start time and location.
Notes and reports in one app. You stop hunting for paper forms.
A voice in the process. You share feedback about providers, and providers share feedback about you.
Write a short note when you finish. You record the relevant details while they are fresh, and the provider reads them before approval.
Something unexpected happens on a shift? File a report inside the platform. The time and details save automatically, so you keep a clear record without extra forms.
You tell us how a shift went and share your thoughts about the provider. Providers share feedback about you too. Honest input that both sides share improves future matching and makes the whole experience better.
Track your earned payments and wallet activity any time. When you are ready, withdraw to your bank account. Some withdrawals reach you in as little as 30 minutes after processing.
A quick scan starts your shift and proves you arrived at the right place.
Built in Melbourne, growing across Australia. We understand the disability support sector.
We do the matching. You spend less time searching and more time doing the work you love.
Clear payment terms. You know how and when you get paid.
Records that protect you. Time-stamped check-ins, notes and reports show what happened on every shift.
Shaped by workers. Independent support workers helped us design these tools.
A team that answers. Call 1300 973 043 or email admin@carermarketaustralia.com.
Sign up today, complete onboarding, and let us start matching you with shifts. You focus on great support. We look after the matching, the records, and the wallet.
